Privacy Policy | WireNova USA

Wirenova USA values your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, safeguard, and share your data when you visit or interact with our website https://wirenovausa.com/. By using our website, you agree to the practices described in this policy.

Information We Collect

When you use our website, create an account, or submit inquiries, we may collect the following information:
Name
Company name
Phone number
Email address
Billing and shipping address
Business information (such as VAT/Tax ID if applicable)
Order and transaction details
Project details or quotation requests (RFQ)

We may also collect non-personal data such as IP address, browser type, device information, and usage data for analytics and performance improvement.

WooCommerce and Account Data

Our website is powered by WooCommerce. When you create an account or place an order, your data is stored securely within our system. Registered users may access order history, account details, and pricing information based on account type.

How We Use Your Information

We use your information to:
Process orders and manage transactions
Provide quotations and respond to inquiries
Deliver products and services
Communicate updates and provide customer support
Improve website functionality and user experience
Prevent fraud and ensure secure transactions
Send promotional or marketing communications (only if you opt-in)

Pricing and Access Control

Certain pricing, bulk discounts, or wholesale information may only be visible to registered or approved business users. We may use your account and business information to determine eligibility.

Payment Information

Payments are processed through secure third-party payment gateways such as Stripe or PayPal. Wirenova USA does not store full credit/debit card details or sensitive financial information.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze website traffic. This includes tools like Google Analytics. You can disable cookies through your browser settings, but some features may not function properly.

Sharing of Information

We may share limited information with trusted third parties, including:
Shipping and logistics partners
Payment processors
IT and analytics service providers

We do not sell, rent, or trade your personal or business information to third parties.

Data Security

We implement industry-standard technical and administrative safeguards to protect your data. However, no method of transmission over the internet is completely secure.

Your Rights

Depending on your location, you may have the right to:
Access your personal data
Correct or update information
Request deletion of your data
Opt out of marketing communications

To exercise these rights, please contact us.